What our Customers say...
Why SERVPRO Testimonials
Lauren..amazing customer service on phone!! Lindsay..awesome leader, covered everything!! Mike, Sandy, Raymond…the crew!!! The ones who came and fixed my house, thank you so much!!! From a single mom who didn’t know what to do…KT aka Maine Coon Lady.
Our home had a slow drip under our kitchen sink. Our plumber recommended calling this SERVPRO. A team showed up next morning to start a drying process which saved my hardwood floors. The owner KJ called a couple days after the job was done just to make sure I had all questions answered and made sure I was completely satisfied. Job well done guys!
Not only do they have a fantastic office staff that go above and beyond when called upon. I have seen the results they provide first hand. Their communication with customers is direct and there is no beating around the bush when it comes to pricing. They are willing to work with customers on what would be lost cost effective vs. not giving you one option.
The team at SERVPRO of East Independence Blue Springs is knowledgeable, professional, and most of all great attention to detail, making sure the work they complete is done right the first time.
Quickly on scene and so professional! They were also very kind and knowledgeable! I really appreciate all they did to help me and answer every questioned I asked. Great company and great people!!
My basement flooded due to a back up in my sump pump. It was awful! KJ showed up in the middle of the night and literally saved me from freaking out. He took the time to explain to me what he was doing and what I need to do next. The next day more people showed up to start the drying process and save some of my valuables downstairs. I really appreciate the time and effort these guys took. I hope I never need them again but I know who to call if I do!
The water mitigation crew who served me, rate the highest in customer service. Prompt, friendly, knowledgeable, easy to work with. Glad to be able to recommend them and would be pleased to encounter them elsewhere. Thank you
This is the second time I’ve used SERVPRO! And I’ve been so happy with their service! This time, with a major sewage mess in my crawl space that was stinking up my whole house, KJ arrived promptly with his crew, within hours of contacting them on the Friday night. They were polite and cheerful about their job (a very nasty job!!!), telling me to go relax while they took care of it. What a relief for me to have such a confident team taking care of my horrendous mess!! Thank you so much!