What our Customers say...

Testimonials

Our home had a slow drip under our kitchen sink. Our plumber recommended calling this SERVPRO. A team showed up next morning to start a drying process which saved my hardwood floors. The owner KJ called a couple days after the job was done just to make sure I had all questions answered and made sure I was completely satisfied. Job well done guys!

SERVPRO crew did an amazing job with a leak that occurred in the house that went through 2 floors! They were professional, fast, communicative, responsive and did great work. Thank you.

I had SERVPRO come to my home for the second year in a row and the guy was just fantastic! He took care of the cleaning of not only a couch and carpet as well as some chairs but also was able to clean our dog's beds and it looks like new! This is a hard task since they are two white English bulldogs and there is lots of shedding! Polite and efficient. Looking forward to getting our annual check up and cleaning next year and thanks again!

Not only do they have a fantastic office staff that go above and beyond when called upon. I have seen the results they provide first hand. Their communication with customers is direct and there is no beating around the bush when it comes to pricing. They are willing to work with customers on what would be lost cost effective vs. not giving you one option.

The team at SERVPRO of East Independence Blue Springs is knowledgeable, professional, and most of all great attention to detail, making sure the work they complete is done right the first time.

Quickly on scene and so professional! They were also very kind and knowledgeable! I really appreciate all they did to help me and answer every questioned I asked. Great company and great people!!

My basement flooded due to a back up in my sump pump. It was awful! KJ showed up in the middle of the night and literally saved me from freaking out. He took the time to explain to me what he was doing and what I need to do next. The next day more people showed up to start the drying process and save some of my valuables downstairs. I really appreciate the time and effort these guys took. I hope I never need them again but I know who to call if I do!

SERVPRO is AMAZING and took such good care of us when a pipe burst and flooded our finished basement. They were able to help us in the middle of the night and explained what they were doing every step of the way! Hopefully we don’t need any more restoration work done- but if we do I know exactly who I will call! I absolutely recommend that you trust them with your home.

The water mitigation crew who served me, rate the highest in customer service. Prompt, friendly, knowledgeable, easy to work with. Glad to be able to recommend them and would be pleased to encounter them elsewhere. Thank you

We recently had water damage to our home from a slow leak we were uncertain where it was coming from. We called SERVPRO of Independence and Blue Springs and they quickly identified the problem and provided us with a solution. We are very impressed with the turn around and personable service to resolve the issue. I highly recommend them for the response time and problem solving.

Due to a string of bad luck SERVPRO has now handled three floods in 18 months. Each time they have gone above and beyond to put life back together for us. They show up on time, the subs that work for them are the best at the business, they keep tabs on what is going on and get the job done. I hope to not need them again...but life being what it is...when I do, I will not hesitate to call them. They are the best in the business hands down

This is the second time I’ve used SERVPRO! And I’ve been so happy with their service! This time, with a major sewage mess in my crawl space that was stinking up my whole house, KJ arrived promptly with his crew, within hours of contacting them on the Friday night. They were polite and cheerful about their job (a very nasty job!!!), telling me to go relax while they took care of it. What a relief for me to have such a confident team taking care of my horrendous mess!! Thank you so much!

I can't give this team enough kudos! They jumped when we had a flood in our basement. Blowers and dehumidifiers in several rooms, not to mention helping with tips on how to proceed even after they were gone. We will recommend them to anyone!

I’m so thankful to SERVPRO for their help and service through our water damage experience. Their technician Casey was very professional and knowledgeable, and the management and office staff made it so simple and easy to get everything coordinated, and made sure we had everything we needed for our insurance agent. They made it such a seamless and simple and easy experience, and I am so appreciative to the whole team for all their work and support. Thank you very much!!!

I am extremely happy with the work that was completed in my home a few days ago. They were efficient and fast. They treated our home as if it were theirs, throughout the entire process. Educated us on everything the insurance company would need and what issues may arise. Before booking the appointment with them, I searched reviews and found that they were the top one in our area. I definitely recommend this company!

The response time was amazing - the work was done amazingly fast and amazingly well.  Amazing is the key word! Thank you!