Recent Posts

Three Categories You Need To Know About Water Contamination

12/13/2021 (Permalink)

Town affected by wide spread flood water. Floodwaters can bring contamination due to the unknown source of water.

Here at SERVPRO, we will always accept a job because we want to ensure we are always there for our clients. When approaching a job site with a relatively large amount of water, we must classify its category.

Category 1: "Clean Water"

Category one is when a leak comes from a clean source such as a toilet with no urine or feces. In this category, it's important to remember that it will progress into category two or three in this category. Our team will work as hard as possible to ensure that the category doesn't escalate.

Category 2: "Gray Water" 

Contamination becomes a concern for our staff and the client during this step. We suggest that the client not enter or ingest any of this water because it can cause health effects. 

Category 3: "Black Water" 

We will tell our clients not to ingest this type as harmful pathogens that can create health effects with this category.  This is because water from this source comes from an unsanitary source which means our crew will be wearing full hazmat suits to ensure their health and safety aren't compromised. This water is created from a source such as water from beyond the toilet trap, a toilet bowl with feces, or standing water that has microbial growth starting to grow. 

Grab The Plunger! We Have A Problem!

12/13/2021 (Permalink)

Bleach Killing Bacteria Growing in Toilet Bowl Bacteria Growth is widespread when a toilet is clogged. Use bleach to kill the bacteria, which will help eliminate the smell.

There is a huge health risk in your home, a clogged toilet because it's easy for microbial growth to start to grow. If someone procrastinates unclogging their bathroom, they risk the clogging getting worse. The paper parts will dissolve, and the solid parts will fill in the gaps, worsening the clog. Here are some of the concerns when you don't address toilet clogging. 

Toilet Overflow

When people think about clogging a toilet, they will not flush it out of the fear of overflowing the bowl. Before writing this, I wasn't aware of this, but some toilets have a problem with a small leak into the bowl. This isn't enough for your eyes to notice, but it will seep up and overflow the bowl when left unattended for hours on end. When it floods, it is considered "black water," which runs the risk of contaminated water being spread throughout your bathroom. 

Bacteria and Smells

The smell that is created within hours of a clogged toilet smells horrific. When you let a clog sit, you aren't just smelling the clog but also smelling microbial growth. This bacteria growth looks like a pink or red slimy substance forming in your toilet bowl. Bacteria growth smells like the awful scent of rotting eggs. To kill the smell, you should add a cup of household bleach, and you will want to add that down to the drain to kill the bacteria growth, which will help the smell. 

Certified: SERVPRO Cleaned

12/13/2021 (Permalink)

Certified: SERVPRO Cleaned Sticker on Business's Door. We stick the shield Certified: SERVPRO Cleaned sticker up to ensure the companies clients know that the business is thoroughly cleaned the space!

COVID-19 pandemic has made us aware of the current situation in the workforce. Many companies have a staffing issue because the workforce prefers working at home instead of in the office. Here at SERVPRO of Marshall, Columbia and Sedalia we are trying to perform our COVID cleanings in a way that makes the companies employees feel safe to return. We created the term, Certified: SERVPRO Cleaned.

For many people, Certified: SERVPRO Cleaned doesn’t mean anything. For us, we implemented our new defensive pathogen that includes our unique 3 C’s:

  • Consult
    • By realizing that each of our clients is different, we tailor the program to meet their goals.
    • Through conversations, we can figure out unique information that ensures our team provides the highest level of service. 
  • Clean
    • After having those critical conversations, we will discuss our plan of action. Our client will either agree to or reject. Our deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions.
    • This process ensures that we have the highest standards that the CDC recommends for cleaning and decontamination.
  • Certify:
    • We want everyone that comes into the establishment to know that it was cleaned at the Certified: SERVPRO Cleaned.
    • This shield represents our drive to perform in a committed way to the comfort and security of our clients. 

Protecting Those Who Matter Most, Clients.

12/13/2021 (Permalink)

Employee's working to keep customer's safe from storm When owning a business, you will want to ensure the safety of your clients. Be storm-ready by preparing your staff for what you expect of them.

Owning a business is a lot of work because employees and customers rely on you to supply their demands. A business owner won't consider the possibility that a storm will come through, and the owner will be in charge of their patron's life. As we know, Friday, December 10, 2021, the country was hit hard by destructive tornadoes. When a storm hits, you might feel like a rush to try and execute the plan put into place. This is how a business owner can help minimize injuries, property damage, and business losses. Follow these easy steps, and you can ensure the safety of your employees, clients, and yourself.

Plan in advance to protect people.

Being prepared for anything at a second's notice is the first thing that will make or break the outcome of a storm—being ready for an emergency plan detailing what a supervisor and employees should do to ensure the customer's safety. One of these critical elements to being storm-ready is finding the safest areas in the building. This area shouldn't include windows to prevent glass shattering. Another essential element for this step is to assign roles and responsibilities to supervisors and employees. 

Take Warnings Seriously and Act Quick

When you hear the siren alarm indicating the need to take shelter, your team will need impeccable communication to protect the clients. Sometimes a storm will hit randomly, causing little to no time to prepare for what is coming. Your team will need to have strong communication to try and prevent any customers from leaving. To ensure that everyone is going to stay safe during this difficult time.   

Staying Safe in the Tornado Shelter!

12/13/2021 (Permalink)

Tornado ripping through the countryside causing damage When a tornado hits, you will want to be safe in your shelter to ensure the safety of you and your family.

Witnessing a tornado is very nerve-wracking for anyone to live through; in fact, many homeowners aren’t prepared for a tornado to strike. You will want to continue reading to ensure your home is ready for mother nature to hit. 

Being Prepared for Whatever Happens.

This is a step that one should take before a tornado strikes, as this will help keep you alive if a tornado hits. It would be best to have fresh batteries and a battery-operated radio to listen to the emergency weather service alert. Draft up a tornado plan that includes where you and your family will take shelter as the storm passes. You should keep a kit that provides water, canned foods, and medications to ensure that your family is safe if you get stuck. 

Pay Close Attention to Development Outside

Often, people will go outside during a storm to storm watch. This is okay if you are safe, but you should seek shelter as soon as you notice the sky turning into a dark or green color or a low dark hanging cloud. If you hear a loud sound like a freight train, you should immediately seek shelter. 

Know Where Shelter is Located

Tornadoes are notorious for flinging debris, the leading cause of deaths or injuries during a tornado. Knowing where your tornado shelter will be critical when it comes to keeping your family safe. You will want to have yourself in an area free of windows due to the glass shattering, which can cause damage to yourself. Finding a place like under a workbench or a table will help keep your head protected if the house were to collapse. The most critical safety tip would never be staying in a mobile home during tornado conditions. 

Protecting Your Devices with a Surge Protector

12/13/2021 (Permalink)

Cell Phone with Headphones Attached Protect what matters the most to you. Unplug all devices during a thunderstorm to ensure they are protected from a power surge.

Multiple sources can create an energy surge, but what is left is wreak havoc for your electronics, appliances, and electronic outlets. Lighting can cause a power surge by striking a home’s electrical system, which accepts this extra energy hence frying the system. Sometimes people will over plug each plugin with appliances above the greater amperage than what is intended for that circuit. 

Here are some easy ways to prevent your circuits from experiencing a power surge during a storm. 

  • Unplug Everything During a Storm

This might be the most helpful trick to protect yourself when preventing a power surge. You should unplug any home appliances, computers, or gaming systems.

  • Distribute your Appliances

Instead of having a few plugins full, you should distribute the appliances between a few outlets. This ensures you are not overwhelming certain outlets that will accept the energy source that fries your devices in return.

  • Purchase A Surge Protector

A power surge follows a power outage, and it is caused when a large jolt of electricity powers back. A Surge protector absorbs the jolt and doesn’t allow the devices to this jolt which protects it from being fried. 

Follow these three steps to keep your contents safe from a possible power surge.

Making a Claim Due to Tornado

12/6/2021 (Permalink)

A Home With Tornado Damage A tornado can create unimaginable damage to someone's home.

Dealing with the destruction of your property caused by a tornado can be a very stressful event. Especially when it might feel like a mountain of tasks for you to complete, this article will go over the steps you should take after a tornado causes damage to your property.

    1. Contact your Insurance Company
      • When talking with your insurance agent/provider, you will want to write down the name and contact number. 
      • You will want to write down the topic discussed, projected timelines previously given, and the list of documentation previously discussed. 
      • Keep track of these conversations, and feel free to reference previous conversations when speaking to someone new. This documentation will help them know exactly what you will need so you can get right to the point.
  • Contact your Local SERVPRO

We will take over documenting your damage to ensure that the insurance adjuster is given proper documentation from this moment on. 

  •  Our team of professionals will compile pictures, communication logs, and anything the adjuster may need.
  • The project manager will create a strategic plan using our proprietary data software to lay the expectations for our crew. 
  1. We have the means to help our customers, including reconstruction services. 
  1. Providing Documentation to Adjuster
    • Our team aims for such a standard of documenting that the adjuster will find it sufficient to finish the claim for the client. 

Someone P.A.S.S. the Fire Extinguisher

11/25/2021 (Permalink)

Fire Extinguisher Show your employees where you can find a fire extinguisher, so they know in case of emergency.

There are many unexpected causations of why a fire might start at the workplace. Someone could have left their candle going, or someone might have forgotten their lunch in the microwave. Whatever the reason, it’s all about how you react to the fire alarm to determine if you can get it extinguished before it grows. 

The fire alarms are going off due to someone forgetting their lunch in the microwave. You find the nearest fire extinguisher, and you approach the fire. 

  1. Pull the pin. This will break the tamper seal as well. 
  2. Aim low; you will want to point the extinguisher nozzle at the base of the fire.
  3. Squeeze the handle to release the extinguishing agent.
  4. Sweep from side to side at the base of the fire until it appears to be out. 

By following these steps, you can guarantee that you keep your business safe. When you implement training of the extinguisher equipment, you can ensure that your employees know what needs to get done, so a problem ever arises. 

Is Your Business Winter Ready?

11/25/2021 (Permalink)

Office Holiday Festivities Make sure your employees are aware of your expectations as they decorate their offices for the holidays.

As the nights become longer and the days become colder, we must be prepared for the challenges we face during the winter months. Often we don't think about what steps we should take to ensure that our business stays safe. 

Cold Temperatures, Colder Pipes

Just like your home during the winter, the pipes can freeze and burst if it's not immediately addressed. This happens overnight when everyone leaves, and the heat isn't left on most of the time. We suggest keeping the heat on to ensure the pipes stay warm enough so water doesn't freeze. 

Personal Space Heaters

Employees will frequently decorate their offices for the holiday season. Still, the first sign of the season is when employees bring in their own personal space heaters. This becomes problematic as they are often placed in areas that aren't the best. When you mix space heaters and office holiday decorations, you're left with perfect conditions for a fire. To combat office fires, you, the business owner, should send out a document to all employees containing your requirements for using space heaters. This allows no grey areas on what is safe and not safe.

December: Peak Time for Candle Fires

According to the National Fire Protection Association, December is the peak time for candle fires. People want to have their office smell like their favorite seasonal fragrance, which can become a problem when they aren't blown out. We suggest that if you're going to have a candle in your office, you purchase a candle warmer

Winter Weather Brings Destruction for Your Home

11/16/2021 (Permalink)

Winter is Here! By providing maintenance on your home, you will ensure it's ready for the winter.

It doesn’t matter if you are a winter holiday fan because here we go as we approach another winter season. Did you know that the winter season can bring extensive destruction to your home if you are not careful? Jack Frost can’t stand a chance when you have your friendly SERVPRO professionals here to help.

Wind + Frozen Branches = Massive Headaches

Everyone will admit that they enjoy a pleasant stroll through the park during the first snow of the season. The die-hard winter lovers will realize that they enjoy seeing ice-covered trees because it’s peaceful. What isn’t friendly is the possibility that when the wind picks up, it could break the branch off the tree and land on your home. If a bigger branch falls onto your home and causes damage that needs reconstruction services, yes, you got it. SERVPRO can help rebuild anything that mother nature breaks. 

Frosty is Melting + Crack in Foundation = Flooded Basement 

The kiddos might wish for more snow so they can enjoy another snow day. The dogs might be excited to shove their face right into the snow. Parents are stressed because of the slushy mess that the kids and/or dogs are tracking in. Slush is the least of your worries because that ice and that snow might be creating tiny cracks in the foundation of your home. This is a problem because when the snow melts, there is a chance that water will seep through the cracks causing water damage. When you have moisture soaking onto your carpet or wall mixed with the warm temperatures inside the home might create perfect scenarios for mold to thrive in. 

These are two examples of ways that winter weather can create more significant problems for your home. Staying on top of the maintenance of your home will ensure that a bigger disaster isn’t waiting to make an appearance.